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Products
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Applications Platform: IVR
(Inter-Tel)
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Interactive Voice Response can be deployed to automatically route calls to a particular department or personnel, provide account information to your customers and clients, execute transactions and deliver important messages or information.
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Attendant Console
(Inter-Tel)
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Attendant Console software offers a unique, user-friendly interface that provides access to the information and features that your associates need to ensure a superior customer experience.
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Call Center Suite
(Inter-Tel)
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Call Center Suite is a collection of modular computer telephony (CT) software applications that help you optimize call center performance and provide stellar customer service. Whether you have a department workgroup with extensions or a call center with agents, at a single or multiple locations, Call Center Suite offers a wide range of customer relationship tools suitable for any organization
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Contact Center Suite
(Inter-Tel)
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Contact Center Suite 4.0 is a collection of modular computer telephony (CT) software applications and powerful infrastructure that can help your customers and prospects optimize their organizations' performance, resources, and customer service.
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Enterprise Conferencing
(Inter-Tel)
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A powerful Collaboration tool, Inter-Tel Enterprise Conferencing is cost-effective, feature-rich solution that enables an organization to seamlessly connect its dispersed resources in a secure manner¿reducing costs, improving employee performance and enhancing customer relations.
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Enterprise Messaging
(Inter-Tel)
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Inter-Tel Enterprise® Messaging application is a scalable, advanced speech-enabled messaging and call routing tool that combines voice and data communications for a unified user experience.
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Inter-Tel Audio and Web Conferencing
(Inter-Tel)
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Inter-Tel Audio and Web Conferencing is an easy-to-use, cost-effective collaboration application used to conduct a real-time, online meeting by providing users with reliable, flexible methods to transfer and exchange information, regardless of their location.
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Inter-Tel Remote Support
(Inter-Tel)
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Inter-Tel Remote Support is a Web-based, real-time, server side remote access and support software tool that facilitates an immediate connection between your PC and your client¿s PC¿enabling you to provide on-demand, spontaneous remote assistance to customers and prospects.
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Inter-Tel Web Conferencing
(Inter-Tel)
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Inter-Tel Web Conferencing is an easy-to-use Web-based, real-time, server side software solution that provides all the tools necessary to conduct a highly interactive, Web-based meeting, with one or even hundreds of participants.
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System Manager
(Inter-Tel)
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System Manager software unites Inter-Tel's diverse product line into a family of products that can be viewed, programmed, managed and diagnosed through a single interface.
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Telephony Manager
(Inter-Tel)
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An Inter-Tel Presence tool, Telephony Manager links an Inter-Tel communications platform to Microsoft CRM so your business can build customer loyalty, collaborate effectively with team members and make informed business decisions.
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Unified Communicator
(Inter-Tel)
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Increase the productivity in your organization with this addition to your Inter-Tel converged system. Whether you're in the office or on the move-you need intelligent ways to communicate. Inter-Tel's Unified Communicator is your solution.
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Voice Processing Unit
(Inter-Tel)
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Inter-Tel¿s Voice Processing Unit provides messaging tools such as an automated attendant, call routing announcements, robust voice mail, various call handling functions and unified messaging capabilities.
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Unified Messaging Software
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Whether you're in the office or on the road, Unified Messaging Software provides a single contact point for all your messages (voice mail, e-mail and fax). You can get all your messages in one call by connecting to your e-mail server, reducing long distance expenses.
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