ShoreTel desktop productivity software transforms Microsoft Outlook into a multi-media communications center - giving users control over both voice and email messages. Your workers can initiate calls and check voice mail with the contact management software they are already using.

Call Manager can tell you if the person you are calling is available - before you make the call. The application's built-in intelligence saves time and optimizes the time users invest on calls.

Call Manager users can instantly share documents with other parties during a call.

Call Manager resides on the user desktop - non-intrusive, but always available. An intuitive, graphical interface gives users quick access to all available telephony features.

ShoreTel desktop applications put telephony power in the hands of users-your knowledge workers benefit from an unprecedented level of control over telephone communications. In addition, the migration of telephony functions to the desktop reduces the workload of support staff responsible for maintaining traditional, centralized telephony solutions.

Call Manager is available for general users in two different feature levels. Personal Call Manager puts an intuitive telephone management tool in the hands of every user, while Advanced Call Manager adds integrated presence awareness and "Show Me" capability for drag-and-drop data sharing.

ShoreTel desktop applications work smoothly with any type of telephone - whether it's a feature-rich ShoreTel IP phone or an ordinary analog phone.

ShoreTel Call Manager includes an optional SoftPhone desktop utility that delivers telephony capabilities to a user's PC. Knowledge workers no longer have to be tethered to a phone line to check voice mail or perform other telephony tasks.